The plans, and what counts as a conversation

Every plan has everything Bountful does. The plans differ only in how many conversations you get each month.

Where: Settings → Billing

The plans

  • Starter: $29 a month, for 400 conversations a month.
  • Growth: $79 a month, for 1,200 conversations a month.
  • Scale: $199 a month, for 3,500 conversations a month.

Paying yearly saves 20%: $278, $758 or $1,910 a year. A yearly plan still gives you your conversations every 30 days.

Need more than 3,500 conversations a month? Get in touch, and we’ll set that up.

What counts as a conversation

A conversation is a chat where a shopper sent at least one message. These don’t count:

  • a message from Bountful that the shopper closed
  • a visit where the shopper only took the quiz
  • your own test chats

Pick a plan

Go to Settings → Billing and click Pick a plan. Shopify’s plan page opens. Choose monthly or yearly there, and approve the plan. It shows up on your Shopify bill. Your first plan starts with a 14-day free trial.

Didn’t find your answer?
Ask in the Bountful app, or email us.
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