Move the chat button
Go to Settings → Widget look, and find the Where it sits card.
Where: Settings → Widget look → Where it sits
Corner
Pick Bottom right or Bottom left.
Distance from the bottom
Pick one of four heights. One choice covers both computers and phones.
- Right in the corner: where shoppers expect a chat button.
- Slightly raised: clears a back-to-top button or a small badge in the same corner.
- Above a cookie bar: clears a cookie notice at the bottom of the page.
- Clears a bottom menu: clears a menu or an add-to-cart bar fixed to the bottom of the screen, as many phone layouts have.
When your theme opens something of its own
Your theme may open a cart drawer or a pop-up. Choose what happens to the chat button then:
- Behind pop-ups and side drawers: your theme’s drawer or pop-up covers the chat while it’s open. Pick this if the chat button ever sits on top of a cart drawer’s checkout button.
- In front of everything: the chat stays in view, even while your theme’s pop-ups and drawers are open.
Click Save. Open your store to see the button in its new place.
Didn’t find your answer?
Ask in the Bountful app, or email us.