Install and set up

Install Bountful, turn it on in your theme, and find your way around the app.

Install Bountful and turn it on in your theme

Switch on “Bountful” in your theme’s App embeds. Until you do, the chat isn’t on your store.

The two setup steps on Home

What each step does. A step is marked done once you finish it.

What Bountful reads from your store when you install it

Your products, pages and policies. You don’t need to set anything up.

The screens in Bountful

What Home, Shoppers, Knowledge, Analytics and Settings are for.

Ask the AI assistant in the app, message a person on weekdays, or email us.

Other topics

Testing, and making Bountful public What Bountful does in the chat Customize the chat Answers, products and pages Shoppers, chats and emails Discounts, and sales from chat Plans and billing Shopper data and privacy

Still need help?

Contact us.

Ask in the Bountful app

Click the Bountful logo in the bottom-right corner of any Bountful screen. An AI assistant answers first, and a person replies on weekdays.

Email us

Write to support@bountful.com. Use email to send us screenshots or files.